SERVICES

PRACTICE MANAGEMENT & CONSULTING

Ackerman Practice Management services are carefully crafted to deliver superior results based on your unique vision and values.  Ackerman Practice Management will provide the foundations and structure for your leadership success, foundations for your business systems, and accountability for your staff.  Our practical approach will get you immediate, measurable results.

Ackerman Practice Management believes that our full service management and consulting services are designed in a way that allows us to offer our services on a month-to-month agreement.  You can cancel at any time with a 30-day notice – yet few clients do, as we consistently assist them in reaching their goals year over year.  Our clients stay with us and continue to reach new levels of success because the systems we teach, mentor and manage continuously generate results.  We help you focus on being a productive practitioner while we are focusing on building foundations and developing solutions for many of the issues you and your team deal with every day.

Because Ackerman Practice Management has worked with hundreds of doctors and dentists throughout the United States, we have the unique ability to use our cumulative knowledge from across the country to provide you with the absolute best solutions combined with the skills and expert knowledge of the best consulting team in the country.  There is no other medical / dental practice management firm that can offer these services for this price, and no one can approach our level to support.

Your Ackerman Practice Management consultant will continuously analyze the clinical, administrative, and financial components of your practice and make recommendations to positively impact the practice growth, the owner's peace of mind, the staff's accountability, and the patient's satisfaction.

Your Ackerman Practice Management consultant's primary purpose is to assist the client implement and reinforce the recommendations made for their practice.  This is achieved with bi-weekly phone calls, in-office visits, commitment of the owner and staff, and constant collaboration and cooperation between the client and the consultant.  The main goal of every meeting is to create a clear plan and move the practice forward into action. We will work together to build on every system developed and keep moving the practice into successful outcomes.

We offer comprehensive services in:

 

•  Office and Business Systems 

•  Case Presentation and Acceptance

•  Clinical Protocols and Work-flow Development

•  Management of Employee Recruitment & Dismissal

•  Call Training for Exceptional Customer Service

•  Conversion to Paperless Practice

•  Preparation for Facility Inspections

•  Supply Management

•  Development and Implementation of Referral Programs

•  Development of In-Office Healthcare Memberships

•  Implementation of our periodontal hygiene program, Perio Solutions Rx

 
 

MARKETING CONSULTING

Our Marketing Consulting Program will deliver the results you need:
 

More new patients

 

More referrals

 

More referral sources

 

Increased treatment acceptance

 

Increased profitability

 

There is a huge opportunity for practice growth, and our program will teach you how to identify and capitalize on those opportunities, so you can have the success you deserve.  Medicine and Dentistry is seeing profound changes, unlike ever before.  In the past, a medical or dental practice could open up, hang a sign and patients came.  Today, this is no longer the case.  There are many more factors influencing a patient's decision to come to a practice. 

To grow your practice, you need a wide variety of marketing strategies to convert an interested individual to a patient.  Your marketing strategy needs to create a patient who continuously returns and refers their family and friends.  Our marketing consulting program helps to outline and implement proven strategies and partners you with the best team to launch your comprehensive marketing campaign.  Ackerman Practice Management will design a marketing strategy and coordinate efforts with your current online campaigns to get you the results you need. Depending on your type of practice and specialty, we will determine the correct balance of in-office, internet, and social media marketing.

As our marketing client, you receive a combination of special strategies, opportunities to network with SEO companies, development of a social media presence, a variety of in-office strategies, tools and creative systems that will grow your current patient base.

 

Your program will include:

Training your Marketing Coordinator on systems

Customized marketing materials

Targeted marketing campaigns

Social media strategies

And much more...

FINANCIAL CONSULTING

Ackerman Practice Management's financial consulting focuses on collaborating with your financial team to build strategic and high quality financial portfolios.

Our objective is to save our clients the time and the energy that it takes to manage their complex financial situations so that they are free to focus more closely on matters that mean the most to them - their patients. 

 

As part of the financial planning process, Ackerman Practice Management develops specific recommendations addressing:

  • Budgets

  • Practice profits

  • Minimizing tax liability

  • Coordination with financial planners and wealth management groups

  • Financial evaluation and preparation when onboarding partners and associates

During the first part of the process, the doctor will meet with their Ackerman Practice Management advisor to evaluate and strategize based on your specific business goals. 

Each meeting will vary between two and six hours, depending upon the complexity of the situation. Once the recommendations are made, Ackerman Practice Management will assist in the implementation of the recommendations where possible.  A few examples include:

  • Arranging loans, mortgages and personal loans 

  • Introducing a client with commercial loan needs to an appropriate banking officer

  • Providing a banker with appropriate financial information to arrange/renew a loan

  • Evaluation of current business insurance 

  • Evaluation of current payroll program 

  • Evaluation of current credit card processing fees

  • Introducing you to appropriate companies for insurance fee negotiation 

  • Management of fee schedules

 
 

COMPLIANCE CONSULTING

Many practices do not have the resources or knowledge to develop and implement or oversee the numerous compliance regulations required in the medical and dental practice.  All medical and dental practices need to comply with various regulations, such as OSHA, HIPAA, iPledge, PFL, and specific state regulations.  This reality can be overwhelming and expensive.  Non-compliance can leave practice owners vulnerable to workplace injuries and lawsuits, failed audits and very high fines.  

Ackerman Practice Management can provide compliance consulting services that are cost effective and will assist your office in becoming compliant in all the areas required by the federal and state regulatory agencies.  

Your program will include:

  • Customized manuals

  • Comprehensive staff training

  • Program development for ongoing compliance

  • Mock inspections

  • And much more...

These are common compliance program areas requested:

  • OSHA

  • HIPAA

  • Affordable Care Act

  • CLIA

  • iPledge

  • Sexual Harassment 

  • Employee Manuals

  • Department of Labor & Employment Regulations

  • Melanoma State Reporting

  • Sunshine Act

  • Radiation Health & Safety

 

Learn more about making sure your practice is complying with various regulations such as HIPAA, OSHA, CLIA, iPledge, the Sunshine Act and more.

PRACTICE EVALUATION

To grow and prosper you need to know where you are today.  To fix a problem, you need to first know the problem exists.  To enact change, you need to know what is working and what is not working.  The practice performance evaluation will tell you what is working well in your practice and what is not working in your practice. Upon completion of the evaluation, you will know exactly where you practice is today.  Ackerman Practice Management will give you specific guidance on how to overcome the challenges that stand between where you are today and where you want to be.

The Practice Performance Evaluation is a concise evaluation of your practice's strengths, weaknesses, opportunities and threats. We will conduct a comprehensive examination of your practice's clinical and business operations.

 

Once you know what is working well, you can strengthen those systems and continue in the right direction.  When you learn what is not working, you can enact change to turn the practice in a new, positive direction.  If you are unhappy with the current health of your practice, take the first step towards change...with a Practice Performance Evaluation.  Schedule your evaluation today.