​

ADMINISTRATIVE SOLUTIONS RX

Proven Solutions that WILL enhance your business

 

CE Earned: 8 Credit hours

Dates: POSPONED DUE TO COVID-19

Locations: TBD

Hours: 9 a.m. - 5 p.m.

Method: Lecture 

Intended Audience:  Dentists, Dental Hygienists, Dental Assistants, Dental Administrators

AGD Subject Code(s): 550, 750, 770

Cost: $295 per person*

*Call for practice (group) rates.

​

Description

Empower business teams, increase practice profits and enhance business fundamentals.  Learn the proven innovative strategies to get and keep your practice at the top.  This course provides information to assist you in maintaining a highly efficient and effective day.  You will understand the systems that directly affect your day landing above or below goals.  This course will provide you with the verbal skills it takes to review financial arrangements as well as overcome patient concerns and objections to moving forward with recommended treatments.  Each member of your team is critical to the overall success of your practice, and they have unique attributes to take your office to the next level.  Enhance your skill set, making you the top performer in your field.

​

Course Objectives

Upon completion of this course, attendees will be able to:

1. Effectively manage Patient Accounts Receivable and how to maintain "healthy" financials for the practice

2. Effectively manage Insurance Aging Accounts and create a "healthy" financial practice

3. Reduce the volume of outstanding insurance claims and develop a submission guideline

4. Effectively collect patient payments at time of service, increasing over the counter collections and reducing AR

5. Increase new patient conversion from phone call to scheduling 

6. Improve scheduling practices to reach daily, monthly, and annual goals

7. Develop appropriate financial arrangements with patients to increase scheduling and decrease AR

8. Utilize new verbal skills for new patient phone calls, scheduling, financial arrangements, billing inquiries, balances, collections and no-shows

9. Effectively implement a new patient reactivation and recall system to increase productivity

10. Manage an effective in and out of network insurance program to reduce errors and lack of payment

11. Run analysis on practice demographics to improve marketing strategies specific to your office 

​

Administrative Solutions RX is developed and provided by Ackerman Practice Management.  

 

Course authors: Shana Ackerman, Tosha Kozloski and Trisha Scott.

 

To contact us regarding this course, please call: 516-218-6808 or email info@ackermanmgmt.com.

 

Course Instructors Include:​

Shana Ackerman - RDH, MBA

​

Conflict of Interest Disclosure Statement

Ackerman Practice Management and all course instructors report no conflicts of interest associated with this course.

​

Disclaimer: Participants must always be aware of the hazards of using limited knowledge in integrating new techniques or procedures into their practice. Only sound evidence-based dentistry should be used in patient therapy.

​

Academy of General Dentistry (AGD) Submission

To have your "proof of completion" information automatically submitted to the AGD, make sure to add your AGD membership number on the roster sign in sheet. Allow at least 30 days for your credit transfer to appear in your AGD account.

​

Refund Policy:

All tuition purchases are final and non-refundable.  Once the course is purchased, no refund will be granted, regardless of the reason.  Exchanges are allowed. Participants will be allowed to exchange with another course, course date, or participant - the attendee may be switched.  Exchange requests must be received by email at shana@ackermanmgmt.com at least 1 week prior to course start date.  No exchange will be granted if the request is within 1 week of course start date.   

​

​

​

​

​

​

​

​

​

​

​

​

​

 

 

 

ADMINISTRATIVE SOLUTIONS RX

Proven Solutions that WILL enhance your business

ACKERMAN PRACTICE MANAGEMENT

Nationally Approved PACE Program

Provider for FAGD/MAGD credit.

Approval does not imply acceptance by

any regulatory authority or AGD endorsement.

09/01/2019 to 08/31/2021

Provider ID# 392084